Refund Policy

Financial Transactions & Refund policy

  • All prices quoted on this website and all payments made via this website are GST inclusive, and in New Zealand dollars.
  • GST invoices and quotes can be provided if requested.
  • Donations to Kidney Society may qualify for tax rebate within New Zealand.
  • Replacement receipts may be provided when requested, showing the words DUPLICATE RECEIPT.
  • Refunds will be given at the discretion of the Kidney Society. We will be happy to assist if you have incorrectly typed your donation amount when making an online donation, or are unhappy with the purchase of any product or service advertised on this website. Please call 09 278 1321 with details. Thank you.

For information about PaymentExprses the company that process all of our online donations, please click here. https://www.paymentexpress.com/About/About_DPS/Terms_and_Conditions