The society does not provide medical services of any kind, as its expertise lies in the areas of support, education, information and patient representation.

Kidney Society services are free for kidney failure families in the Northland, Auckland, Waikato, Bay of Plenty, Lakes, Gisborne/Tairawhiti and Hawkes Bay regions, although membership is encouraged.

The Society works closely with the professionals providing medical care for people with kidney failure but is a strictly independent patient society providing support in the community.

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